Joy May Burra

Joy joined Palmers at the beginning of 2025, bringing strong communication skills and adaptability from her background in the corporate call-centre environment. These roles taught her how to work with diverse personalities, stay prepared for anything, and thrive in fast-paced settings — all of which make her highly effective in a virtual workplace.

In her role at Palmers, she focuses on accuracy, organisation and building strong client relationships, and prides herself on ensuring the team’s reputation for exceptional service is maintained. Curious and thorough, Joy believes in asking questions, seeing the bigger picture and collaborating closely to get things done right.

She loves Palmers’ people-first culture, where leadership is approachable, and teamwork comes first. Outside work, Joy enjoys travelling, discovering new food experiences and sharing them with others for inspiration. Resilient and driven, she strives to be a true asset in everything she does.